![]() ![]() ![]() but one thing they have in common is their LOVE for Safari! We have a 9 year old Pomeranian, 4 year old cockapoo, and a 1 year old husky! Each of them different sizes - different personalities. Since moving away from Murfreesboro I have a huge issue with trying to find another facility that even comes close to this business in comparison and have not found another place I would trust to leave my baby during the day or otherwise.įrom our first puppy to now our 3rd - we have spent the last 10 years using Safari for grooming, day camps, and over night stays! She always makes me feel like my requests are listened to and gives me peace of mind with any worries I have- same for anyone I’ve talked to over the phone when scheduling things as well! You can tell the people who work here have a passion for animals and care about the pets they interact with daily and that is super important to me! Laney has been Lily’s regular groomer for a while now and always makes sure I’m comfortable with her style and stays in communication with me about Lily’s visit.Īs another review stated, I wish there was another location in Nashville as long as the integrity remained the same. Ally at the front desk is super nice and helpful. Some of the same staff has been here since her first visit. I always feel that my baby is in excellent hands and she comes out with a smile, happy, and goes straight to sleep in the car. I love the added touch of always getting a report card for Lily’s activity during her visits which always reassures me she is loved and enjoying her time being here. That’s the definition of top notch service for a very reasonable fee. My baby would be picked up at my doorstep in the morning so I could make it to work without having to leave extra early to get her there and she would be dropped back off to me at the end of the day. I regularly used the doggy day care program when I lived in Murfreesboro. I cannot brag enough about the Safari, their services, and staff. My shihtzu has been going to the Safari for 3 years! From her first hair cut, doggy socializing at day care, to her first boarding stay a year ago, there is absolutely nowhere else I trust to take my baby. They deserve better which is why we chose to pay more. or mistreatment? Breaks my heart for them. Why should we pay triple the price then what the other facility charged for the same treatment. This is exactly why we wanted to see them on the cameras. I ended up leaving a message to Myia on the way home since I just could not believe, for the amount of money we paid to board them here, our one dog was returned to me in almost the same condition as the other facility. Her white fur was also stained a lovely shade of light yellow on her paws, back of her legs, chest, hind quarters, and tail. She came out reeking of doggy cologne and urine. Then about 10 min later they bring out our other dog after Myia said that they were washing some mud off her paws from playing. It’s never taken that long to get our dog. Not going to lie, I was a little suspicious. A little over 20min later they bring out our older dog. I closed out the bill and waited for them to bring out our dogs. I even verbalized my concern to the scheduling supervisor, Miya, while I was there to pick up our dogs and told her about my previous experience at the other facility. Ok, accidents happen- not a big deal, but we still would have liked to have seen our dogs while we were away. So due to the holiday (limited hours) and my number being entered incorrectly into the system, I never received a call back/update. Initially things started out ok, but we were unable to see our dogs on the web cams (they had one on one play times scheduled) so I called to see what times they were going to be out and get an update. Due to that horrible experience, we returned to Safari pet resort to board our dogs this time. Due to the price of boarding our pets here, we chose a different boarding facility over on Thompson which was cheaper, for our last trip, and concluded that you get what you pay for after we picked up our dogs. We previously boarded our lab here (summer of 2020) and aside from her getting an ear infection (we think from water getting in her ear when she was groomed, but accidents happen), we were happy with the quality of service provided. We were just disappointed with the service that was provided to our pets when we boarded them this time.
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